FAQs
Discover the answers to our most common questions.
Why work with Conte Studios?
We have earned a reputation as one of the top design companies in Toronto, having served the highly competitive Canadian design market for over 3 years. Our commitment to our clients' success is unwavering. We create purposeful solutions that cultivate customer engagement, engender trust, and drive sales.
Do you work with international clients?
Yes, we do. We are proud to serve clients from all corners of the globe and have extensive experience working with many well-known US and Canadian brands.
What format do I receive my files?
JPEG, EPS, and PNG, PDF, and Source Files Once your project is complete, you will receive a direct link to access and download your files.
What is included in my quote?
We craft tailored quotations for every client to ensure we can provide an optimal level of service that meets your objectives. Through our initial conversations and calls, we will ascertain all elements included in your project. Your quotation will encompass an agreed upon number of features and design and development activities.
Do we always have to start with strategy?
Our design clients are required to take part in a brand strategy workshop with us. Brand strategy is intended to bring clarity, confidence, and coherence to the brand, and is therefore essential for those seeking growth, differentiation, and distinction.
We have earned a reputation as one of the top design companies in Toronto, having served the highly competitive Canadian design market for over 3 years. Our commitment to our clients' success is unwavering. We create purposeful solutions that cultivate customer engagement, engender trust, and drive sales.
Do you work with international clients?
Yes, we do. We are proud to serve clients from all corners of the globe and have extensive experience working with many well-known US and Canadian brands.
What format do I receive my files?
JPEG, EPS, and PNG, PDF, and Source Files Once your project is complete, you will receive a direct link to access and download your files.
What is included in my quote?
We craft tailored quotations for every client to ensure we can provide an optimal level of service that meets your objectives. Through our initial conversations and calls, we will ascertain all elements included in your project. Your quotation will encompass an agreed upon number of features and design and development activities.
Do we always have to start with strategy?
Our design clients are required to take part in a brand strategy workshop with us. Brand strategy is intended to bring clarity, confidence, and coherence to the brand, and is therefore essential for those seeking growth, differentiation, and distinction.
What does a typical project cost?
At our company, we recognize that each project has unique requirements and objectives. Therefore, we do not offer a "one size fits all" pricing structure. Instead, we take the time to accurately assess the scope of the project and its functionality through initial conversations and sales calls. We strive to ensure that the best possible solutions are identified and tailored to each individual project.
Do you offer payment plans?
Yes! We understand the significance of cashflow management in business, and strive to provide convenient payment options for our clients. Generally, we propose splitting up payments into 2-3 installments based on the scope of the project.
How do payments work?
We offer a few payment options. Generally, we require a 50% deposit (non-refundable) once the project start date is set, with the remaining 50% due upon completion. If preferred, we can also set up a payment plan with 3 or 4 installments.
How long does a typical project take?
We can work with you to develop a timeline that meets your business needs, and will do our best to accommodate your ideal launch date. To ensure we can meet your timeline, we recommend booking projects 1-2 months in advance. If you are interested in working with us, please do not hesitate to contact us.
Do you guarantee your projected timelines?
At our company, we always adhere to our projected timelines; however, there are certain occasions, such as communication/feedback issues, changes in the project's scope, or the addition of complex features, when exceptions may occur.
Am I able to add to my project scope after our initial project has started?
Depending on the nature of any changes or additions, the launch date of your project and total investment costs may be impacted if the scope of your project is increased.
At our company, we recognize that each project has unique requirements and objectives. Therefore, we do not offer a "one size fits all" pricing structure. Instead, we take the time to accurately assess the scope of the project and its functionality through initial conversations and sales calls. We strive to ensure that the best possible solutions are identified and tailored to each individual project.
Do you offer payment plans?
Yes! We understand the significance of cashflow management in business, and strive to provide convenient payment options for our clients. Generally, we propose splitting up payments into 2-3 installments based on the scope of the project.
How do payments work?
We offer a few payment options. Generally, we require a 50% deposit (non-refundable) once the project start date is set, with the remaining 50% due upon completion. If preferred, we can also set up a payment plan with 3 or 4 installments.
How long does a typical project take?
We can work with you to develop a timeline that meets your business needs, and will do our best to accommodate your ideal launch date. To ensure we can meet your timeline, we recommend booking projects 1-2 months in advance. If you are interested in working with us, please do not hesitate to contact us.
Do you guarantee your projected timelines?
At our company, we always adhere to our projected timelines; however, there are certain occasions, such as communication/feedback issues, changes in the project's scope, or the addition of complex features, when exceptions may occur.
Am I able to add to my project scope after our initial project has started?
Depending on the nature of any changes or additions, the launch date of your project and total investment costs may be impacted if the scope of your project is increased.
What are Brand Guidelines?
Guidelines for applying your logo in a uniform manner across all visual platforms.
What do the different logo names mean?
Secondary Logo - This is another version of your main logo and will be arranged differently. Submark Logo - This is a simplified version of your main logo making it easier to use on a smaller scale. Icon - An icon is a simple strong symbol or abstract shape that becomes recognisable with your brand.
Why should I invest in branding?
Branding plays a significant role in the success of your business. It facilitates the creation of a unified, recognizable image and cultivates trustworthiness and credibility, laying the essential foundation of your business. To ensure a successful result, extensive planning and research must be completed to develop a solid and cohesive brand identity.
What is your design process like?
Following over 9 years of collaboration with clients from the US and Canada, we have formulated a successful methodology and design process. We prompt our clients to be actively involved in our projects, contributing their expertise and data during the discovery and strategy phases of our design.
Will my site be mobile friendly?
Absolutely! This is a standard of ours. We have seen that most web traffic is now sourced from mobile devices, so it is essential to ensure that the website is optimized for all devices.
What is ‘COPY’?
We provide comprehensive text content management for your website, including the duplication and writing of text.
Do you take care of transferring my old content to my new site?
From copy, images, videos, portfolios and blog posts - we will handle everything.
Do you maintain the website once it is launched?
Once your site has been made live, we provide a 14 day post-launch support window to ensure any questions or issues can be addressed. Should you require additional services, we offer a range of hosting plans to choose from. For any major revisions/requests, you will be issued with an invoice. Our maintenance plans encompass a multitude of tasks, such as backup operations, report generation, content alterations, inclusion of customer feedback, inventory management, and product description modifications. Contact us to discover a tailor-made hosting solution for your business.
Do you provide training for my website?
We are able to provide custom training videos for each project in order to cover any specialized components of your website. Our goal is to ensure you are equipped with the necessary resources to effectively run your website.
Guidelines for applying your logo in a uniform manner across all visual platforms.
What do the different logo names mean?
Secondary Logo - This is another version of your main logo and will be arranged differently. Submark Logo - This is a simplified version of your main logo making it easier to use on a smaller scale. Icon - An icon is a simple strong symbol or abstract shape that becomes recognisable with your brand.
Why should I invest in branding?
Branding plays a significant role in the success of your business. It facilitates the creation of a unified, recognizable image and cultivates trustworthiness and credibility, laying the essential foundation of your business. To ensure a successful result, extensive planning and research must be completed to develop a solid and cohesive brand identity.
What is your design process like?
Following over 9 years of collaboration with clients from the US and Canada, we have formulated a successful methodology and design process. We prompt our clients to be actively involved in our projects, contributing their expertise and data during the discovery and strategy phases of our design.
Will my site be mobile friendly?
Absolutely! This is a standard of ours. We have seen that most web traffic is now sourced from mobile devices, so it is essential to ensure that the website is optimized for all devices.
What is ‘COPY’?
We provide comprehensive text content management for your website, including the duplication and writing of text.
Do you take care of transferring my old content to my new site?
From copy, images, videos, portfolios and blog posts - we will handle everything.
Do you maintain the website once it is launched?
Once your site has been made live, we provide a 14 day post-launch support window to ensure any questions or issues can be addressed. Should you require additional services, we offer a range of hosting plans to choose from. For any major revisions/requests, you will be issued with an invoice. Our maintenance plans encompass a multitude of tasks, such as backup operations, report generation, content alterations, inclusion of customer feedback, inventory management, and product description modifications. Contact us to discover a tailor-made hosting solution for your business.
Do you provide training for my website?
We are able to provide custom training videos for each project in order to cover any specialized components of your website. Our goal is to ensure you are equipped with the necessary resources to effectively run your website.
